(Groupe Deluxe)
Introduction
At Groupe Deluxe, protecting your personal information matters to us. This policy explains how we collect, use, and safeguard your data, in line with Quebec's Law 25.
Person in charge of personal information
The person in charge is:
Jean-Philippe Hamel
📧 info@groupedeluxe.ca
📞 (514) 238-5071
Feel free to reach out to him with any questions about your information.
Information we collect
We may collect:
- First name
- Phone number
- Email address
- City or address
- Project details
- Browsing data (via web technologies)
Why we collect this information
Your information is used to:
- respond to your requests for a free estimate or a callback
- communicate with you (by phone, text, or email)
- manage and complete your projects
- analyze website usage
- measure the performance of our marketing campaigns
- improve our services and website
Consent
By using our site or filling out a form, you consent to the collection and use of your information.
You can withdraw your consent at any time by contacting us.
Sharing of information
We use technology tools such as:
- Google Tag Manager
- (where applicable) Google Analytics and Google Ads
These tools may process certain data outside Quebec, including in the United States, and may be subject to foreign laws.
We never sell your personal information.
Data retention
Your information is kept only for:
- the time needed to provide our services
- following up on your requests
- reasonable marketing purposes
It is then deleted or anonymized when no longer needed.
Security
We apply reasonable security measures to protect your data against:
- unauthorized access
- loss
- disclosure
Your rights
You have the right to:
- access your information
- request corrections
- withdraw your consent
- request deletion of your data
- request de-indexing of certain information
Privacy incident
In the event of a security incident posing a serious risk, we will take the necessary steps and may contact you if required.
Modifications
This policy may be modified at any time. The updated version will always be available on our website.